Spa Policies

APPOINTMENTS AND CANCELLATIONS
We highly recommend that you book your treatments at least 3 days in advance to ensure that your preferred time slot is available.

Please arrive at least 15 minutes prior to your appointment to allow time to check-in and unwind.

While we will try our best to accommodate you, please note that late arrivals may be subjected to reduced treatment time. Please note that for all appointments made, the spa will wait for the customer for a maximum of 15 mins from the appointment time. Beyond that, the spa will give the slot up for other customers. Thus please help by contacting us at least half an hour before, should you be late for the appointment or wish to cancel it.
Twin room is available upon request.

SPA ETHICS AND SAFETY
For your comfort, we advise all our patrons to keep their volume down and to silence their mobile devices. Similarly, we hope that you would do the same for our other patrons.

Please watch out for doors opening along the walkway.

Please note that Tang Dynasty Spa will not be liable for any loss of properties or any injuries that arise in the premises.

POLICIES
Tang Dynasty Spa provides services to both male and female customers.

The spa does not charge GST.

Please note that all treatments utilised are strictly non-refundable.

MODE OF PAYMENT
The mode of payment includes Cash and Nets. Only Singapore currency is accepted by the spa.

GUEST COMMENTS
We welcome your comments, feedback and suggestions. Please provide them to our spa consultant.

Tang Dynasty Spa reserves the right to amend any policies & practices pertaining to its operations without prior notice.